Wykorzystanie oceny stopnia niepokoju i oczekiwań przedoperacyjnych oraz akceptacji przebiegu pooperacyjnego dla oszacowania jakości usług anestezjologicznych

*Barbara Pieniążek¹, Stefan Rachwał¹, Andrzej Kübler²

Summary
Background. In order to gauge the quality of anaesthetic services, we have assessed patients´ preoperative anxiety, expectations levels and satisfaction.
Methods. Fifty-six adult patients, of both sexes, undergoing various surgical, orthopaedic and gynaecologic procedures completed the Amsterdam Preoperative Anxiety and Information Scale (APAIS) and the Quality of Recovery (QoR) Score questionnaires. Postoperative pain was scored using a Visual Analogue Scale (VAS). The following parameters were analyzed: extension of surgery, sex, age, previous anaesthetic experiences, and postoperative pain level.
Results. Women and elderly patients and those having more extensive surgery were more anxious and required detailed information, when compared to other groups. Patients who had undergone large operations and those with higher pain scores had lower satisfaction levels.
Conclusion. The APAIS the QoR scores proved to be useful for assessment of the needs of patients, and for identification of groups requiring more assistance from the anaesthesia service.

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